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SPSSAU Privacy Policy

Last update: October 19, 2024

SPSSAU ("us" or "we"), Website: https://spssau.net is responsible for processing data on this website. We are committed to respecting and protecting the privacy rights of our customers and all visitors to our web site ("you" or "your"). We take this matter very seriously and have instituted policies and procedures to safeguard the privacy of your personal information. This Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use, share, safeguard and otherwise handle your information, as well as, explain your rights to control and review this information.

Section 1: What Information Do We Collect and When Do We Collect it?

  • We will only store your uploaded data files and data analysis results, but we will not view that information unless you voluntarily provide it.
  • We collect personal information directly from those who (1) create an account on https://spssau.net, (2) purchase products or services from us. At the time of account creation, request, sign up or purchase you may be asked for the following information: email address, country. Additionally, purchasers of products or services will be asked for credit card or account information in order to complete a purchase. Your credit card information is collected in order to process product and service purchases, but we do not store or keep this information on any of our servers or otherwise.

  • We collect personal information directly from those who (1) create an account on https://spssau.net, (2) purchase products or services from us. At the time of account creation, request, sign up or purchase you may be asked for the following information: email address, country. Additionally, purchasers of products or services will be asked for credit card or account information in order to complete a purchase. Your credit card information is collected in order to process product and service purchases, but we do not store or keep this information on any of our servers or otherwise.

    The user's consent to the processing of this data is obtained as part of the registration process.

    The personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

    Nothing is passed on to third parties in connection with this. The data serves exclusively to communicate with you.

    You can object to the processing of your data at any time by contacting us by email cs@spssau.com.

  • When visiting our website at https://spssau.net the browser used on your device automatically sends information to the server on our website. The following data is collected without your intervention and stored until it is automatically deleted:

    • oanonymoused IP address of the enquiring computer
    • odata and time of access
    • obrowser used and your computer's operating system

    The data is also stored in the log files of our system. Storage of this data together with other personal data of the user does not take place.

    The temporary storage of the aforementioned data by the system is necessary to enable the website to be delivered to the user's computer as well as to ensure the functionality and optimization of our website and to ensure the security of the information technology systems.

    The data is deleted as soon as it is no longer necessary for achieving the purpose of its collection.

    We do not pass your data on to third parties with the exception of our technical website operators and hosting providers. Furthermore, we take appropriate measures and carry out regular checks to ensure that the data we collect cannot be viewed or accessed by third parties from outside.

    The information generated by the cookie about your use of this website, such as:

  • We routinely use Google Analytics to review data collected from users of the website (both logged in and non-logged in). By using these analysis measures, we want to ensure that our website is designed to meet requirements and is continually optimized.

    We use Google Analytics for the purpose of the demand-orientated design and continuous optimization of our sites, a web analysis service provided by Google In (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). In this context, pseudonymised user profiles are created and cookies are used.

    • obrowser type/version,
    • ooperating system used,
    • oreferrer URL (the previously visited site),
    • otime of the server request,

    is transmitted to a Google server in the USA and stored there. The information is used to analyze the use of the website, to compile reports on website activities and to provide further services associated with the use of the website and the Internet for the purposes of market research and the demand-orientated design of these Internet pages. This information will also be transferred to third parties if this is required by law or if the third party process the data on someone else's behalf. Under no circumstances will your IP address be associated with other Google data. The IP address is anonymized so that allocation is not possible (IP masking).

    You may refuse the use of cookies by selecting the appropriate browser settings, however, please note that if you do this you may not be able to use the full functionality of this website.

    You can also prevent Google's collection and use of data generated by the cookie and related to your use of the website (including IP address) and processing of this data by Google by downloading and installing a browser add-on.

    As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking the following link to deactivate Google Analytics. An opt-out cookie is set which prevents any future collection of your data when visiting our website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you will have to set the opt-out cookie again.

Section 2: How Do We Use the Information that We Collect?

  • The personal information provided to us directly by you is linked to a specific user account ("User Profile") to allow you access to the restricted portions of the website where software purchases can be downloaded and licenses managed.
  • When you contact us with VIP, technical support issue or a sales-related question related to your use of our software, we review the information in your User Profile, including your contact history, so that we may most efficiently resolve the issue or answer the question for you.
  • We may also use personal information that you have submitted to our website to send you mailings (email, postal mail) regarding webinars, seminars, trainings, product updates and special offers and to process transactions with us.
  • Data collected on website visits is used to better understand the needs of those who are using our website. Data on page visits, session, duration, location, language and browser name are continually used in formulation of web page content, facilitate your use of the website and improve overall website quality.
  • You can cancel your account at any time. Once you do, all data files, analysis results, and personal information—including any current VIP status—will be permanently deleted from SPSSAU.

Section 3: Sharing of Information with Third-Parties

Information about our users is an important part of our business, and we are not in the business of selling it to others. We do not sell or casually share personal information gathered in the course of our business operations to third parties. However, we may share your personal information under the following conditions:

  • We may share your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) comply with lawful court orders or to respond to subpoenas or warrants served on us or in connection with any legal investigation; (b) investigate or assist in preventing any violation of this Privacy Policy, our terms of use, our end user license agreement or other similar agreements; (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect and defend the rights, property and safety of SPSSAU, our users and others.
  • We may share or transfer your information in connection with, and during negotiations of, a sale of all or substantially all of our assets or ownership interests, a merger, financing or other business combinations or reorganizations.
  • We may share aggregated or anonymized information and statistics with third parties that does not directly identify you.

If our sharing practices change at any time in the future, we will post the policy changes to the website so that you may opt out of the new sharing practices. We suggest that you check the website periodically if you are concerned about how your information is shared.

Section 4: Compliance with GDPR and Other Regulations Concerning Personal Data Collection

We appreciate the privacy concerns of our international user-base and we strive to respect and protect your privacy of those who submit personal information to us. With regard to the General Data Protection Regulation (GDPR) recently adopted by the European Union (EU), the federal Personal Information Protection and Electronic Documents Act (PIPEDA) adopted by Canada and other such privacy and data protection regulations, we will make a good-faith attempt to understand and comply with such regulations with respect to our international user-base, when and where possible.

However, it should be understood that we must collect and maintain your personal data in order to conduct normal business operations and that by requesting or purchasing goods and services from us, you are agreeing to that collection and storage of personal data.

SSL or TLS encryption

  • This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

    If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

  • As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Duration for which the personal data is stored

  • The criterion for the duration of the storage of personal data is the respective statutory retention period. After the deadline, the corresponding data will be routinely deleted, if they are no longer required to fulfill the contract or to initiate a contract.

Section 5: Security of Personal Information

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.

  • For the uploaded data files and data analysis results, SPSSAU will be double encrypted storage to ensure data security. Users can delete the data by themselves, and once deleted, it cannot be recovered.
  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons, who have special access rights to such systems, and are required to keep the information confidential. Additionally, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. SSL technology is the industry standard for secure online transactions. In order for SSL security to work, you must use a SSL enabled browser. Most browsers, such as Edge, Safari and Chrome, support SSL.
  • Your User Profile is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. You are responsible for all uses of our website by any person using your password. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with Section 12: Who to Contact with Questions or Corrections.
  • Despite our efforts to protect your personal information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your personal information over the internet may be intercepted. Your use of the website constitutes an acceptance of such risk.

Section 6: We Use Tracking Technology

  • As part of our efforts to continually improve our website, we, like most websites, use "cookies" to track your visit to our website as a means to help improve our services and for basic site functionality. Our primary purposes in using cookies is to enhance and improve your user experience by saving user preferences for future visits or compiling aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. Cookies are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not damage your device or not contain viruses, Trojans or any other malware. Information is stored in the cookie resulting from the specifically used device in each case.
  • We may also use cookies to collect information on newsletter links that are clicked by newsletter recipients. This information is only used to gauge interest in newsletter content and is not linked with your personal information.
  • The use of cookies serves on the one hand to make using our service more pleasant and easier for you. We therefore use "session cookies" to recognize whether you have already visited individual pages on our website.
  • Some functions on our website cannot be offered without using cookies. For this it is necessary that the browser is recognized even after a page change.
  • These are automatically deleted after leaving our site and are not used to create user profiles.
  • The legal basis for processing personal data using session cookies is basis of our legitimate interest. Our legitimate interest is in the provision of the website and a user-friendly Internet presence.
  • Personal data is not contained in the cookies and the cookies are not linked to other personal data stored by us. Cookies can only identify the workstation computer used, but not the user's personal identity.
  • Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created. Depending on your location, you may also be prompted to provide your consent to certain cookies, each time you visit our website. However, the complete deactivation of cookies can lead to you not being able to use all of our website's functions.
  • Our trusted third-party service providers, such as Google Analytics may use cookies in performing the analytics services.

Section 7: Links to Third-Party Websites

This Privacy Policy only applies to https://spssau.net; it does not apply to the websites of our distributors, of third-party websites to which https://spssau.net may link or to third-party websites which link to https://spssau.net, nor does it apply to social media platforms on which SPSSAU Corporation might maintain a presence. We do not exercise any control over these websites, and we are not responsible for the privacy practices of these websites. You should be careful to review any privacy policies of such other websites.

Section 8: Data Transfers

We may transfer the personal information we collect and store such data in the United States, which may different data protection laws than in the country the information was provided. If we do so, we will transfer the personal information only for the purposes described in this Privacy Policy. To the extent required by applicable law, when we transfer your personal information to recipients in other countries, we will take adequate measures to protect that information.

Section 9: Jurisdictional Issues

Our website is controlled and operating by us from the United States and is not intended to subject us to the laws or jurisdiction of any state country or territory other than that of the United States.

Section 10: Updates to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will also revise the "last updated" date at the top of the Privacy Policy. Please refer back to this page periodically for the latest version. Any changes will become effective when we post the revised Privacy Policy on our website.

Section 11: Who to Contact with Questions or Corrections

If you have questions regarding this Privacy Policy, the practices of SPSSAU, or your use of this website or if you wish to request corrections or changes to your User Profile, please contact us by email.

SPSSAU

E-mail cs@spssau.com